Contact Henry Ford Health System Customer Service
Henry Ford Health System Phone Numbers and Emails
Toll-Free Number:
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(800) 436-7936Detroit or Southeast Michigan Patients
Customer Service:
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(313) 876-8484Government Affairs Department
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(517) 205-4800Jackson or South Central Michigan Patients
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(248) 398-3200Kingswood Hospital
Henry Ford Health System Emails:
Henry Ford Health System Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Henry Ford Health System is 8004367936. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
People call Henry Ford Health System mainly because of request for information, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Henry Ford Health System is 8004367936. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
People call Henry Ford Health System mainly because of request for information, staff, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Henry Ford Health System is hfmychart@hfhs.org. 50% of customers use this email address to address their issues and concerns.
Contact Information
Henry Ford Health System Website:
Henry Ford Health System Help Center:
Corporate Office Address:
Summary of Henry Ford Health System Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Henry Ford Health System?
Payments and Charges Question:
- “West Bloomfield Billing Dept. Phone number & Dr. Victor Chang's Medicare Advantage plans in network”
- “Billing”
- “Billed in error”
Request for Information Question:
- “Husband in WBHF, CHF Last stage. A nurse assistant Randy came into his room on 8-20-25, accusing Steven of being an aggressive patient, throwing trays, and refusing things. Randy admitted it was a mistaking identity. I need HELP NOW TOFILE A MAJOR C”
- “Awful appointment”
- “Lack of response to lost blood work”
Staff Question:
- “Rude employee”
- “Staff”
- “Lack of care, being lied to by staff, staff blaming other departments for lack of care and information. No pain management”
Product/ Service Question:
- “No complaint”
- “My PCP is wrong in HFH systems. I have a procedure scheduled for tomorrow and want the corre to zPCP (DR Amine Amine in St Clair Shores) to be input into the re ords.”
- “Heart failure follow up”
Account Question:
- “Password set up”
- “Accounts payable”
Employment Question:
- “W2 files”
Shipping and Delivery Question:
- “Didn't get discharge paperwork”
Return/ Replace Question:
- “Address change”
Other Question:
- “Not getting the care I need”
- “Pissed patient”
- “Urgent Care”
Compare Henry Ford Health System Customer Service To
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